Questions, answered

Yes. Remote support works wherever you are; onsite visits are arranged according to your location.

Yes. For enterprises we add extra hands and specialist skills alongside an in-house team. For growing businesses we can act as the whole IT department.

Through the support channel we agree at the start. It is written down, together with the response expectations.

It depends on the number of users and devices and the support you need. We quote in plain language after a free consultation.

We work with both, and recommend the one that fits how your team works and what you already use.

The migration plan sets out the order and timing of each step so mail keeps flowing. We agree it with you before anything moves.

Yes. We can keep administering it, or hand admin to your team with full records.

Not always. Advice comes before spend: often the right first step is to configure what you already own.

Yes. The written assessment and remediation record give you a clear, factual basis for your answers.

Yes. Staff awareness guidance is part of the service, in plain language.

We plan the work around your date and test the network before people arrive.

Not necessarily. We can work with hardware you already own, and recommend equipment where something needs replacing.

Yes. Cameras and recording are installed on the same documented network.

You do. Every login is handed to the owner and recorded in the register.

Yes. We plan the move, check DNS and SSL, and record the new setup.

Yes. Renewal dates are in the register, and we send reminders before they’re due.

Yes. We recommend what fits your business and budget, and explain why.

Yes. We can deliver it, or hand the plan to your team or another supplier.

It depends on the size of your setup. We agree the scope and timing at the start.